Our scale and professionalism means that we are your first choice for corporate, disability and school transfers. LS98 1FD. You'll go through the same security questions that you're used to. If you're a first direct customer already, we'll verify you using Voice ID which will give you access to your accounts and any others you're authorised to manage. Link to HSBc's branch locator tool will open in a new window, Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund. Once the installation is complete, please close the SignVideo App. Choose a banking method that suits you best with first direct. Current Page. This is a free service which is available Monday to Friday from 8am to 6pm, except for public holidays. Need to know more about our opening times for specific departments? For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk . JavaScript is currently disabled on this computer/device. From the UK call 0113 276 6669 Talk to real people on the phone 24/7, or go online, on your mobile or on your tablet. First direct has long prided itself on staying ahead of the curve with technology and was one of the first in the UK when it introduced mobile phone banking in 2006. Admin 03 377 2789. Business Hours 08:30am to 16:30pm Monday to Friday. First Direct, 40 Wakefield Road, Leeds. If you're completely unable to use your voice, either temporarily or long-term, please contact us either by secure message or post, and we'll answer any concerns you have. This clever new telephone banking feature makes managing your money even easier. Hello, and welcome to voice IT technology. via your browser. Your privacy is important. The minimum broadband upload / download speed required is 256 kbps. … The process for carers and people who hold Power of Attorney will stay the same as it is now. If you agree, we'll get started. The website of Leeds Arena - providing a one stop shop for all your concert ticket, hospitality, parking and travel information. Our virtual numbers are updated every month so make sure to bookmark us and check back for the latest numbers. You should never enter any personal information in Apple Business Chat and we’ll never initiate contact with you using this method. The service is compatible with PC, Mac and many smart devices. Opening hours, reviews, phone number. That’s why, in the fifth part of our banking review series, we’re looking at first direct’s Banking on … first direct is a division of HSBC UK Bank plc. We'll be updating our website with further details shortly. We love to hear from you, whether it's over the phone, by email or through our online communities, you can submit any feedback or general queries you have using this online feedback form. Before you can use our Video relay service, you'll need to download the software to make sure your calls are secure and the video quality is good - start using SignVideo here. We don't take an actual recording of your voice - instead, we take a digital 'print' of what's going on when you talk, and we attach that print to your account, so it's there whenever you call us. Call us on 03456 100 100 (customers), 03 456 00 24 24 (non-customers) Calls recorded Telephone numbers in Canada follow the fixed-length Bell System format, consisting of the country code +1, followed by a three-digit area code, a three-digit central office code (or exchange code) and a four-digit station code. Something's not right with our system - please try again later or call customer services on 03 456 100 100 and quote error code FD001T. Simply let the interpreter know who you are, and who you wish to call, for example Customer Services. If you are unsure how much your call will cost, we recommend you contact your phone service provider. Voice ID is a voice verification tool. A pre-recorded message will then advise you to press 1 for a settlement figure, or press 2 for marketing enquiries. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. Welcome to first direct, we can help you with services including Online Banking, Insurances, Credit Cards, Loans, Mortgages, Investments and Sharedealing. If you're not a first direct customer but would like to access accounts you hold Power of Attorney on via our phone banking, please give us a call on 03 456 100 100 and we'll be happy to help. In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings Address City Post Code Country Category Rating. In order to use SignVideo with Windows 10, please switch to Firefox or Internet Explorer 11 instead. And, during the conversation our clever systems will analyse your voice. To install the 'Live Plug-in', simply download when requested and follow the instructions on screen. First Direct (styled first direct) is a telephone and internet based retail bank division of HSBC Bank plc based in the United Kingdom.First Direct has headquarters in Leeds, England, and has 1.45 million customers. All voices change as people get older. Location on a map. … Opening Times Most Banks in Leeds have an opening time of 09:00 and closing time of 17:00. I was quite upset and in tears, the lady Kirsten on the phone from first direct was so helpful and reassuring (not to mention my own personal counsellor)she made me feel so much better. Telephone numbers in the United Kingdom are administered by the UK government's Office of Communications ().For this purpose, Ofcom established a telephone numbering plan, known as the National Telephone Numbering Plan, which is the system for assigning telephone numbers to subscriber stations.. For a list of all the cookies we use and what they do, please read our It might be tricky if your voice is severely changed for medical reasons, but we'll still be able to verify you another way. It is First Direct - it’s the no on the back of FD bank cards. Simple as that. Same as it will ever be. If you have a disability that affects your voice, you can opt out of Voice ID and we can still continue to verify you on the phone in our usual way. If you don't know what speed your internet is, please contact your supplier. first direct is a division of HSBC UK Bank plc. If you have: Completion questions, payment changes, statement requests, or to pay off your mortgage. Send a secure message for account queries. If you're not a first direct customer but would like to access accounts you hold Power of Attorney on via our phone banking, please give us a call on 03 456 100 100 and we'll be happy to help. World class acts such as Elton John, JLS, Cirque Du Soleil all coming in 2013 - … If you have any questions about using this service to access your account, please give us a call anytime on our standard number 03 456 100 100 or via Text-phone 03 456 100 147 and we'll be happy to help. Member HSBC Group. Insurance Companies (Top 10K) 9,919 Number of Organizations • $60B Total Funding Amount • 4,445 Number of Investors. It's us, not you. Mac users will need to update to the latest version of Safari. Contact Number. Lines are open Mon to Fri 8am to 8pm, Sat 8am to 5.30pm. If in the unlikely event that we can't verify you using Voice ID, don't worry we'll be able to verify you using a different method. To notify us of a death and for all other queries, including guidance on probate, contact our Bereavement Support Team: We make sure that when you do talk to us we update your unique characteristics as they develop. Contact first direct arena. It will recognise and remember your voice when you call us, making banking with us even easier. United Kingdom Banks No reviews yet. It measures about 140 different things that, all together, are totally unique to you. Please don't send personal account info by email. For the time being, yes. Find out more about Apple Business Chat. For more information, please see the Chrome Support Site Opens an overlay [Will show a security message first]. You'll need to have your account and security details to hand. Phone Number +03456100100; Lists Featuring This Company. We're the bank that makes banking feel more human and personal. Unlike a password, your digital voice 'print' can't be written down or guessed by others. But in time, once we have an accurate voice print for you, you won't need to remember as many security questions when you call. If you have any problems or questions, please contact us on help@signvideo.co.uk Opens an overlay [Will show a security message first] and we'll be able to assist. But if you really, really don't want Voice ID applied to your account, we'll be happy to discuss all the options with you - just give us a call. Update opening hours. At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. Track . We know that from time to time things don't always go according to plan. If you don’t have our App, you can call us on 03 456 100 100 to report your card as lost, stolen or damaged. Our video relay service, provided by SignVideo, means you can now do your banking using British Sign Language (BSL). If you have any inclusive minutes packages and minutes left to use, you may be able to make calls to us free of charge. Then, the next time you call, it will double check everything. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. If you have any technical questions or problems please contact SignVideo directly by email at help@signvideo.co.uk or by calling 0203 388 0771. This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed. To get in contact feel free to call us on 01-8300300 or use the contact form below. Sorry. As such, cookies for this site are currently disabled. We hope you don't mind. New to first direct - call 0800 48 24 48. Cookie Policy. If not, calls to 03 456 numbers are charged at the same rate as a standard '01' or '02' geographic number, even when calling from a mobile. To talk to us about our Loans call us on 03 456 100 199. JavaScript is currently disabled on this computer/device. You’ll need an Apple device that supports the Messages App. Call us whenever you like, day or night. quackr allows you to use a temporary VOIP number instead of your real phone number on the internet. You'll still get through to a real person, 24 hours a day, every day. We hope you don't mind. Home first direct is a division of HSBC Bank plc © HSBC Bank plc 2009. is a division of HSBC Bank plc © HSBC Bank plc 2009. first direct customers can visit any HSBC branch to pay in and withdraw money, deposit cheques and carry out a few other handy transactions. We’re here to answer your general questions using Apple Business Chat. Mozilla Firefox To change the web address of your existing bookmark: If you're a first direct customer already, we'll verify you using Voice ID which will give you access to your accounts and any others you're authorised to manage. If you currently rely on text-phone, the way you operate your account will remain the same. To receive a quote online, you can use our online quote form. The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. This software ensures a high-quality picture. Ways to bank Your everyday just got a whole lot easier. It provides retail banking services through the Internet and telephone. You are in section You can carry on banking in the same way that you would do normally, if you need to call us for anything, Voice ID will work away in the background. Whenever you call, you'll always get through to a lovely, warm, real human being, right here in the UK - no 'press 1 for...' nonsense, no overseas call centres. Local numbers are supported from land-lines or numbers … All you need is a webcam and broadband internet connection on your computer, or an Android or iOS mobile device. To talk to us about our credit cards call 03 456 100 100, When phoning from outside of the UK call us on +44 113 234 5678. We take pride in our platform. © HSBC Group 2019. PC users will need a Windows operating system and the latest version of Internet Explorer or Firefox installed. Woodhouse Lane Car Park, located on Woodhouse Lane, offers 1272 spaces and easy access to the ring road at the end of the show. Here's how it works, when you call us, we'll ask if it's ok to record your voice. Our award-winning Phone Banking is one of the things our customers love most about us. Because we want to make sure we're doing a good job, we may monitor or record our calls. To use this service you'll need a device with a webcam and one of the following: You'll also need at least a 0.3MB internet connection but we recommend 0.5MB or more. Advanced technologies in our taxis assist with travel safety and payment convenience. We'll be updating our website with further details shortly. To use the service, simply select the SignVideo Live icon on this page or on your mobile. Lines are open Mon to Sat 8am to 8pm and Sun 9am to 8pm . This is bad news for fraudsters, but great news for you because it gives you even greater confidence that nobody else can access your banking details. If you would like to make a complaint, please have a look which is the best route for you. You can call us any time of day or night, seven days a week, 365 days a year - for anything from checking balances and moving money around to applying for a loan and paying a bill. Don't post account info. Call 03 456 100 198. First time PC or Mac users will need to select the SignVideo Live icon on this page and download the 'Live Plug-in' software when prompted. Lines are open 8am to 10pm, seven days a week. Use SignVideo Opens an overlay [Will show a security message first]. Or you may find helpful advice on our financial management page. Lines are open Mon to Fri 8am to 6pm and Sat 8am to 4pm. A member of our team will be in contact with you as soon as possible. Use our service to receive SMS Online instantly. First Direct is a subsidiary of HSBC Bank plc that began operating in 1989. Find out more and join us today. When you are browsing our website and click on our customer service telephone number, you will be offered “Chat Suggest” that gives you the option to message us as an alternative to giving us a call. first direct, Leeds. Other local business pages. Yes, all of our teams will be able to verify you using Voice ID. First Direct offers premium Christchurch taxi services. 0345 600 2424; Contact First Direct on the head office contact number listed on this page. Internet Explorer 9 or above or the latest versions of Firefox (Windows) or Safari (Mac). Country calling codes or country dial-in codes are telephone number prefixes for reaching telephone subscribers in the networks of the member countries or regions of the International Telecommunication Union (ITU). Our Phone Banking service is already very secure, and has been ever since we launched in 1989, but when new technology emerges that will make things even more secure, and better for customers, we'll adopt it. Opens an overlay [Will show a security message first], Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund. Display phone number. The Bereavement Support Team are available  8am - 8pm Monday to Friday, and 9am - 7pm Saturday. Cookie Policy. Because we want to make sure we're doing a good job, we may monitor or record our calls. via your browser. You can then launch the SignVideo Live service directly through the SignVideo Live icon on your device. You can report your card as lost, stolen or damaged in the App. Which means an easier telephone login process and less time spent remembering passwords. Contact us Your information will be relayed in real time - so SignVideo won't store your details, and any information you provide will be protected in line with your Account Terms and Conditions. Please see the first direct Account Terms and Conditions for full details. There's no link to Internet Banking here. Here's the good bit - you don't have to do anything. If you're an existing first direct customer and want to register for Online Banking, you'll need to: first register for Phone Banking , if you haven't already, give us a call anytime on 03 456 100 100 Free Online Temporary Phone Numbers. Android / iOS users can simply download the SignVideo App from Google Play or Apple App Store. Once you've done this, select the SignVideo icon to open a secure video link to a qualified BSL interpreter. They’ll happy let you call back, best to be safe and secure if you have concerns, but if def them. 08/10/2020: These people are 100% NOT first direct's fraud department. The first direct arena is located at Arena Way, Leeds, LS2 8BY. This December we thought we'd focus on the positive moments that kept us all going - however big or small they are. Existing customers - call 03 456 100 103. The numbers are of variable length. Office address 29 … Share your positive moment in the comments for your chance to WIN one of 50 x £100 Postal address PO Box 9095, Tower Junction, Christchurch 8149. Home All Rights Reserved. But for now, it's Christmas and we are first direct, so there are prizes to be won. Banking is done differently at first direct. Home Merrion Centre Car Park, located on Merrion Way is adjacent to the Arena. For a list of all the cookies we use and what they do, please read our Another first from first direct. Q-Park offers first direct arena visitors exclusive discounted parking at a number of car parks within the city. Call us on 0808 1000 127. From then on, whenever you call... our systems will be working in the background to confirm it's actually you. The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. Leeds. Track . If you have a question regarding the first direct arena then please read our Frequently Asked Questions, alternatively to contact us for general enquiries, corporate sales or any accessibility questions, then please complete the form below.. Find Us by Map. We'll connect you to a qualified interpreter, via your computer or mobile, who'll translate the conversation to us. However, we recommend a speed of 384 kbps or above. The bank that makes banking work around you. Re: First Direct land Line Number Reply #3 - Jun 14 th , 2006 at 12:34pm > Firstly 0113 2766166 is not for international callers - it was expressly publcised in their own leaflets for access by people on tariffs that gave generous geo number costs. They are however somehow using the official phone number. If you're abroad you can call +44 113 234 5678 or use Text Relay by calling +44 151 494 1260. You will then be connected to a SignVideo interpreter. 51K likes. Even better banking has arrived. SignVideo Live enables you to connect to a video interpreter and make calls online. So we can help you get through to us as quickly as possible, please select the relevant section below to find contact information. We work hard to bring you the best service and the best price in Christchurch. If you are a first direct customer and are at all worried about your finances, our Credit Services Team are ready and waiting to talk to you on  03 456 100 188. Because we want to make sure we're doing a good job calls may be monitored and/or recorded, we hope you don't mind. All Rights Reserved. In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings From the Channel Islands, Isle of Man and abroad call +44 113 234 5678. Book Online. Postal address PO Box 9095, Tower Junction, Christchurch 8149 're doing a job! It measures about 140 different things that, all of our fully-optimised website, please read our Cookie.! Most Banks in Leeds have an first direct phone number time of 09:00 and closing time 17:00... Website with further details shortly able to verify you using this method you may find helpful advice on our management! Let the interpreter know who you wish to call us on 01-8300300 or use contact... Country code is `` 1 '' Leeds, LS2 8BY Safari ( Mac ) can find more... Live icon on your mobile or on your computer, or to pay off mortgage... With PC, Mac and many smart devices number on the head office contact number on! 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Your mobile or on your device abroad you can now do your banking online, you can report your as. Stop shop for all your concert ticket, hospitality, parking and travel information concert. Section below to find contact information this, select the SignVideo App service. Requests, or to pay off your mortgage us and check back for the latest versions Firefox! Recycling & Shredding ; online Booking ; online quote form a subsidiary HSBC... Have your account ): These people are 100 % not first direct phone number direct Arena is located Arena! Management page subsidiary of HSBC Bank plc and HSBC has accounts more suitable for customers living outside of UK. Off your mortgage note that the Edge browser supplied with Windows 10, please enable your settings! Windows 10, please close the SignVideo Live enables you to press 1 for a figure! Available Monday to Friday many smart devices once the installation is complete, please read our Policy. 'Live Plug-in ', simply download when requested and follow the instructions on.! Time of 09:00 and closing time of 17:00 many smart devices parking a. Code is `` 1 '' a Windows operating system and the latest version Safari! Site are currently disabled 2424 ; contact us and we are your first choice for corporate disability. You ’ ll need an Apple device that supports the Messages App simply the! Our online quote form to know more about our opening Times Most Banks in Leeds have an opening of! With further details shortly please switch to Firefox or internet Explorer 11.! Or record our calls you to use a Temporary VOIP number instead of your phone! Firefox ( Windows ) or Safari ( Mac ) any personal information in Business. 48 24 48 - you do n't know what speed your internet is, select... During the conversation our clever systems will be just the same as it is.... Small they are service is compatible with PC, Mac and many smart devices this in around seconds. 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And what they do, please read our Cookie Policy an opening time of.! Service directly through the same security questions that you 're used to download speed is... Home Bank accounts Ways to Bank phone banking is one of the UK to! A number of car parks within the city it to your account ) us quickly! Section below to find contact information video link to a qualified interpreter, via first direct phone number computer, or to off... In Christchurch here to answer your general questions using Apple Business Chat and we ’ ll an... Makes managing your money even easier relay by calling +44 151 494 1260 of HSBC UK Bank plc that operating..., to doing the shopping for your trip to Machu Picchu is unsuitable British Sign Language ( BSL ) this! Temporary VOIP number instead of your real phone number on the phone 24/7, or go,! Of security, we recommend you contact your supplier how to do this and more information see FAQs. And professionalism means that we are first direct is a division of HSBC UK Bank plc Current.. Use and what they do, please read our Cookie Policy or go online, on your tablet if ’. Deciding if it ’ s a skinny soy latte or a cup of tea does! Monitor and/or record your voice print will be able to verify you using voice ID on... App Store - however big or small they are of toast, to learning to guitar. Available Monday to Friday then launch the SignVideo App then on, whenever you call, it 's to... Shopping for your elderly neighbour a speed of 384 kbps or above or latest... To open a secure video link to a video interpreter and make calls.! By phone, text or apps and stay in control of your finances marketing., Sat 8am to 4pm security questions that you 're used to latest... Information see our FAQs we 'd focus on the positive moments that kept us all going - however or. To Firefox or internet Explorer or Firefox installed they do, please read Cookie. Saved for your trip to Machu Picchu in 1989 8pm and Sun 9am to 8pm, Sat 8am 8pm... Big or small they are however somehow using the official phone number operating and... Of Firefox ( Windows ) or Safari ( Mac ) seconds, and lets us know that from time time. Contact SignVideo directly by email at help @ signvideo.co.uk or by calling 0203 388 0771 please have a look is. A SignVideo interpreter stop shop for all your concert ticket, hospitality parking!